Major Responsibilities
主要職責(zé):
To communicate with guests. Get to know and understand them and record preferences and information as required.
與客人溝通,了解他們的喜好,并予以記錄。
Greet all clients with name recognition, a welcoming smile.
記住客人的名字,并熱情主動(dòng)歡迎客人。
Be fully knowledgeable of Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs.
充分了解水療護(hù)理、服務(wù)和產(chǎn)品,能夠根據(jù)客人的需要,向客人提供建議。
To maintain a high standard of appearance and personal hygiene.
保持良好的儀容儀表和個(gè)人衛(wèi)生。
Job Specification
職位要求
:
At least 1 years work experience at the same position in a five star hotel.
具備五星級(jí)酒店同等職位一年以上工作經(jīng)驗(yàn)。
Good communication skills and service oriented.
具有良好的溝通能力和服務(wù)意識(shí)。
Fluent in English.
英語流利。