1.?Supervise spa therapists, answering queries and identify training needs.
監(jiān)督水療中心理療師的工作,回答疑問(wèn)并確定培訓(xùn)需求。
2.?Handle?guest complaints by ensuring guest satisfaction and problem resolution.
處理客人投訴, 解決問(wèn)題并使客人滿意。
3.?Organize service provider with an accurate daily schedule and venue.
合理的安排理療的時(shí)間和地點(diǎn)。
4.?Able?to schedule reservation in an attempt to maximize daily utilization and?revenues, Able?to suggest and up sell the spa retail items.
能夠最大限度安排預(yù)定增加收入,促銷理療項(xiàng)目和產(chǎn)品。
5. Ensure the spa’s operating procedures and policies manuals are
implemented and updated as required.
確保水療中心的操作程序和政策手冊(cè)按要求實(shí)施和更新。
6. Assist in the development and updating of the spa menu.
協(xié)助開(kāi)發(fā)和更新水療菜單。