【職位描述】
健身中心救生員/教練負(fù)責(zé)接待客人，保證所有的健身設(shè)備運(yùn)作正常及干凈清潔，包括游泳池的水壓、水溫等。指導(dǎo)客人正確使用健身設(shè)施，保證客人滿意。
我將會做什么？
? 隨時保持警惕性，具有責(zé)任心，保證所有設(shè)施及器材正常運(yùn)作，確保客人有舒適安全的體驗，確保員工能在安全的環(huán)境中工作。
? 以熱情、友好和真誠的笑容來迎接、問候，歡送所有的客人。
? 當(dāng)游泳池區(qū)域沒有客人時協(xié)助前臺員工工作。
? 能協(xié)助并解釋健身中心設(shè)備的使用方法。
? 確保客用礦泉水及毛巾準(zhǔn)備充足。
? 確保視聽設(shè)備保存完好及能正常使用。
? 隨時警惕和負(fù)責(zé)游泳池區(qū)域內(nèi)客人的人身安全。
? 確保所有客人在使用健身設(shè)備時的安全。
? 游泳池的設(shè)備擺放整齊；保持游泳池區(qū)域干凈，將垃圾投放到垃圾桶內(nèi)；運(yùn)用正確安全的技術(shù)確保所有的活動及工作在安全的環(huán)境中進(jìn)行。
The Lifeguard performs reception duties and ensures all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times.
What will I be doing?
? Maintain vigilance and sense of responsibility at all times.
? Ensure all facilities and equipment are operating well.
? Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
? Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile.
? Assist the Front Desk when there are no guests in the pool area.
? Assist and explain to guests the use of all Health Club facilities.
? Check and ensure the audio-visual equipment are well maintained and in good condition, all stock and supplies such as towels and water are replenished adequately.
? Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool.
? Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.
? Monitor the water level and chlorine, reporting to the Assistant Health Club Manager on any issues.
【任職要求】
我們在尋找什么？
健身中心救生員/教練始終要以賓客的利益為重并與其他團(tuán)隊成員密切合作。若要成功地應(yīng)聘這一職位，您的態(tài)度、行為、技能和價值觀應(yīng)符合下列標(biāo)準(zhǔn):
??以較強(qiáng)的人際交往能力提高客人滿意度。
??懂得使用健身設(shè)備及游泳，面對大量工作時，能承受工作壓力，能處理緊急情況。
??擅長于處理賓客關(guān)系，能快速有效的應(yīng)對各種問題。
??能在強(qiáng)壓下勝任工作。
??具有救生員證。
在希爾頓工作會是怎樣的體驗？
希爾頓是全球領(lǐng)先的酒店管理公司，業(yè)務(wù)涵蓋從豪華的全方位服務(wù)酒店和度假村到長住套房和中等價位酒店等住宿領(lǐng)域。近一個世紀(jì)以來，希爾頓一直為商務(wù)和休閑旅客提供最優(yōu)質(zhì)的住宿、服務(wù)、設(shè)施和價值。希爾頓致力于延續(xù)其傳統(tǒng)，為全球品牌提供卓越的賓客體驗。我們的愿景是讓地球充滿好客的光芒和溫暖，我們的團(tuán)隊團(tuán)結(jié)一致，每天在世界各地創(chuàng)造非凡的好客體驗。而我們出色的團(tuán)隊成員正是這一切的核心！
What are we looking for?
A Lifeguard serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
??Fitness Coach Qualifications.
?Able to operate gym equipment and swim.
Able to work under pressure and deal with stressfulsituations during busy periods.
?Ableto effectively deal with internal and external customers with tact anddiplomacy, collect and analyze accurate information and resolve conflicts.
?Able to work under pressure and deal with stressfulsituations during busy periods.
?Have a lifeguard certificate.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
